30-day satisfaction guarantee.
If you’re not happy with your purchase, return unused items in their original packaging within 30 days of delivery for a refund of the product price.
How to start a return
- Email support@felixindustries.store with your order number.
- We’ll send return instructions and an address.
- Once we receive and inspect the item, we’ll process your refund to the original payment method.
Defective or damaged on arrival? We’ll make it right with a replacement or full refund, including shipping. Some oversized or clearance items may have specific return terms noted on the product page.